We use PayPal for deposits and payments, your credit card information is sent directly to PayPal and is never captured on our website. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your payment transaction data is stored only as long as is necessary to complete your payment transaction.
Personal data we may collect
We are committed to ensuring your privacy is protected and we do not obtain through our website any personal data about you other than what you provide us, either on your own behalf or by you on behalf of others:
To facilitate enquiries we provide a ‘contact form’ on the website and information may be submitted to allow us to process and correspond to your enquiry, such as.
- Identification information, such as your name
- Contact information, such as address, email address, phone number
The data from the contact form is sent by email to us and may be stored on our local servers, the servers of our mail/web hosting provider, and on secure backups.
We are committed to ensuring any personal information we hold on you is stored securely to prevent disclosure or unauthorised access and only used for the purposes for which you provided it.
How long we retain your personal data
We only retain your personal data for as long as necessary to fulfil the purpose for which it was provided for including contractual, accounting and legal requirements. In certain circumstances, we may need to retain or use your data to comply with regulations or if necessary share it by requirement of law or through legal request.
A cookie is a small text file that is downloaded onto a computer or smartphone when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
To disable cookies
Most modern browsers will allow you to control cookie preferences or disable cookies. However please note that disabling cookies may result in some loss of website functionality.
Google Analytics is installed on our website to track visits for statistical analysis allowing us to improve usability and provide a better user experience. We do not collect any personal identifiable information.
For more information on Google Analytics visit their data safeguarding page https://support.google.com/analytics/answer/6004245
To disable Google Analytics
Install Google Analytics opt-out browser add-on which will allow you to automatically opt out of all Google Analytic tracking https://tools.google.com/dlpage/gaoptout/thankyou.html
Further useful information
On General Data Protection Regulation (GDPR) visit the website of the Information Commissioner’s Office (ICO) https://ico.org.uk who is the UK's independent body set up to uphold information rights.
On cookies see the Information Commissioner’s (ICO) website: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/